Timecard Troubleshooting

Single day with only 2 IN punches

This can occur if a shift is assigned that is set to cross midnight and has the "Apply Hours to Date of Out Punch" and the Maximum Work Day Length has been exceeded.

To resolve this issue adjust the Maximum Work Day Length either on the pay class or on the employee.

Adjusting the setting on the employee (this is the recommended option since it will only apply to the affected employee.)

• From the Timecard click Edit Employee.
• Go to the Advanced tab and select "Override Maximum Work Day Length".
• Enter a value greater than the current setting, the default setting is typically 14:00 hours.
• Click Save.

Adjusting the setting on the pay class (this is not the recommended option since it will apply to all employees on the pay class.)

• Go to Setup > Pay Class.
• Select the Advanced tab and at the "Maximum Work Day Length" setting enter a value greater than the current setting. The default setting is typically 14:00 hours.
• Click Save.

Wed 12/05/2018